This is an online community in which participants ask and answer questions around development of custom widgets, getting data onto a dashboard beyond what is already available using our current range of widgets and features and exchange other Geckoboard related tips and tricks.
We want to keep our developer’s community awesome, growing and collaborative. We need your help to keep it that way. To help with this we’ve come up with some general guidelines for the community as a whole:

Please do:

  1. Be nice. Be courteous, respectful and polite to fellow community members. Mum put it best- treat others as you would like to be treated.
  2. Tell us about yourself. Take a few moments to introduce yourself here.
  3. Share your experience. If you find a way to get what you wanted onto your dashboard or were experiencing difficulties figuring something out but managed to sort it out let us know about it. We’d love to hear about it and we’re sure other community members would too.
  4. Ask questions clearly. Writing concisely and being descriptive will ensure you get better answers from the community.
  5. Search for your question. There is a chance someone has already asked your question and the answer is already sitting there waiting for you. Utilise the search box to check and if it’s not there then make sure you ask away.
  6. Talk to us in the right place. We’ve created the perfect place for you to talk to us depending on what your comment is. All questions, comments and suggestions around custom widgets and alternative ways to get data onto your dashboard belong in this forum. If you need help with a native integration (an integration created and supported by Geckoboard), have a feature request or want to submit a complaint, please contact a Customer Success Champion on https://support.geckoboard.com/hc/en-us/requests/new?ticket_form_id=39437 If you want to contact a sales representative, please use our contact form https://support.geckoboard.com/hc/en-us/requests/new?ticket_form_id=125598
  7. Keep it legal: Share only content that you own.
  8. Have fun! Explore threads, share your knowledge and make yourself at home. It’s your community!

Please don’t:

  1. Post personal contact details or account details (including API/widget keys) publicly. Remember that the boards are open and can be viewed by anyone so your details could end up anywhere. At times you will need to share some personal details or account details though make sure you do so in a private message.
  2. Disrespect anyone. Abuse won’t be tolerated.
  3. Misrepresent yourself. If you are from another company, brand, or vendor then you are welcome to join us as long as you are clear and transparent to the community so everyone clearly knows who you are. You must also drop our Customer Success team a note to introduce yourself.
  4. Use malicious or harmful behavior. It is unacceptable to post malicious links, spam or to interfere with the forum’s operation.
  5. Bump threads or repeat your post. Bumping doesn’t make things easier to find and can make threads difficult to follow. Posting the same content in two places has the same effect, how will people know where to reply?

Your Participation Counts

The conversations we have here set the tone for everyone. Help us influence the future of this community by choosing to engage in discussions that make this forum an interesting place to be — and avoiding those that do not.

Discourse provides tools that enable the community to collectively identify the best (and worst) contributions: favorites, bookmarks, likes, flags, replies, edits, and so forth. Use these tools to improve your own experience, and everyone else’s, too.

Let’s try to leave our park better than we found it.

Guideline violations — 3 strikes method

The point of this section is not to find opportunities to punish people, but we do need a fair way to deal with people who are making our community an unpleasant place.

  1. First occurrence: We’ll give you a friendly, but public reminder that the behavior is inappropriate according to our guidelines.
  2. Second occurrence: We will send you a private message with a warning that any additional violations will result in removal from the community.
  3. Third occurrence: Depending on the violation, we may need to terminate or ban your account.

Notes:

  • Obvious spammers are banned on first occurrence. If we don’t do this, we’ll have spam all over the place.
  • Violations are forgiven after 6 months of good behavior, and we won’t hold a grudge.
  • People who commit minor infractions will get some education, rather than hammering them in the 3 strikes process.
  • The rules apply equally to everyone in the community, no matter how much you’ve contributed.
  • Extreme violations of a threatening, abusive, destructive or illegal nature will be addressed immediately and are not subject to 3 strikes.

Terms of Service

Yes, legalese is boring, but we must protect ourselves – and by extension, you and your data – against unfriendly folks. We have a Terms of Service describing your (and our) behavior and rights related to content, privacy, and laws. To use this service, you must agree to abide by our TOS.